This policy provides general information about shipping, order processing and transportation arrangements for products purchased from Naim ATV & UTV.
Shipping options can vary depending on whether you're purchasing a part, accessory or powersports vehicle. Contact us if you need shipping information for a particular product before purchasing.
Naim ATV & UTV offers ATVs, UTVs, motorcycles, parts and accessories. Because these products differ considerably in size, weight and transportation requirements, shipping methods may vary by product.
Standard merchandise such as eligible parts and accessories may be handled differently from complete powersports vehicles.
Any shipping or transportation information provided for a particular order should be reviewed before completing the transaction.
Orders may require processing before they are ready for shipment or transportation. Processing requirements depend on the type of product and the applicable transaction.
Processing may include activities such as reviewing order information, confirming product availability, verifying applicable transaction details and preparing the product for shipment.
Order processing time and transportation time are separate. A shipping or delivery estimate should not be interpreted as beginning before an order is ready for shipment.
Eligible parts, accessories and other merchandise may be shipped using parcel or other appropriate transportation services.
Available shipping methods may depend on:
Any available shipping options and charges should be reviewed during the applicable purchasing process or confirmed with us.
Complete ATVs, UTVs and motorcycles should not be assumed to use the same shipping methods as ordinary parcel merchandise.
Depending on the vehicle, destination and transaction, separate transportation, freight, pickup or other arrangements may be necessary.
Contact Naim ATV & UTV regarding a specific vehicle if transportation is an important part of your purchase decision.
Please confirm transportation arrangements for your particular ATV, UTV or motorcycle rather than relying on shipping information intended for parts and accessories.
Shipping or transportation availability may depend on the product, destination, carrier availability and other circumstances.
The presence of a product on our website does not necessarily mean that every shipping or transportation method is available for that product or every destination.
Contact us before purchasing if you need to confirm whether a particular product can be shipped or transported to your location.
Shipping and transportation charges may vary based on the characteristics of the order and destination.
Factors that may affect the cost include:
Size, weight and type of item.
Where the product needs to be transported.
Applicable shipping or transportation method.
Overall characteristics of the transaction.
Any applicable charges should be confirmed through the purchasing process or directly with Naim ATV & UTV.
Customers are responsible for providing complete and accurate contact and destination information when shipping is required.
Before submitting an order, please review information such as:
Incorrect or incomplete information may cause delays or additional transportation issues.
Where tracking is available for a shipment, relevant tracking information may be provided after the shipment has been prepared and the applicable carrier information becomes available.
Tracking availability and the type of status information provided may differ depending on the shipping or transportation service used.
Delivery procedures vary according to the product and transportation method.
Customers should follow any instructions associated with their particular shipment and ensure that the destination is suitable for receiving the applicable product.
Certain larger products or vehicle transportation arrangements may involve additional coordination compared with ordinary parcel delivery.
Shipping and transportation estimates can be affected by circumstances outside the direct control of Naim ATV & UTV.
Possible causes of delay may include:
Estimated dates should therefore be treated as estimates unless a specific commitment is expressly provided in writing.
Customers should inspect delivered products as soon as reasonably practical.
If a shipment appears damaged or you believe an incorrect product was received, contact Naim ATV & UTV promptly and retain the product and relevant packaging while the issue is reviewed.
Do not discard the product while the issue is reviewed.
Retain relevant packaging and shipment materials.
Photographs may help document visible damage.
Provide your order and product information.
If tracking information indicates an issue or a shipment has not arrived as expected, contact us with the relevant order details.
Depending on the circumstances, information from the applicable transportation provider may be needed to investigate the shipment.
Please do not assume that a shipment is permanently lost solely because an estimated delivery date has passed.
If you need to request a change to an order, shipping address or other transportation information, contact us as soon as possible.
Changes may not be possible after an order has progressed beyond a certain stage or has entered the applicable transportation network.
A requested change should not be considered confirmed until confirmation has been provided where necessary.
Shipping a product back to Naim ATV & UTV is subject to our applicable return procedures.
Customers should not send products back without first contacting us and receiving applicable return instructions.
Please review our Refund & Returns Policy for additional information.
VIEW REFUND & RETURNS POLICYIf you need information about shipping or transportation for a specific ATV, UTV, motorcycle, part or accessory, contact Naim ATV & UTV before placing your order.
Last Updated: 27th June 2026
